PlayFashionTV Privacy Policy

At PlayFashionTV, we are fully committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share data when you access our platform at playfashiontv.com. We encourage you to read this document carefully before using our services. By registering an account or using the PlayFashionTV casino app, you acknowledge and accept the practices described herein.

1. Who We Are

Our platform is operated by Just Entertainment B.V., a company registered under number 160603 at Scharlooweg 39, Willemstad, Curaçao. We hold a valid gaming licence issued by the Curaçao Gaming Authority — Licence No. OGL/2024/164/0246. We act as the data controller for all personal information collected through our website and services. If you have questions about how we handle your data, you can reach us at support@playfashiontv.com.

2. Information We Collect

Here at PlayFashionTV, we collect various categories of personal information to operate our services effectively, verify your identity, and comply with our legal obligations. The information we may collect includes:

• Identity Data: Your full name, date of birth, gender, and government-issued identification documents required during KYC verification.
• Contact Data: Your email address, phone number, and residential address (proof of address must be no older than 90 days).
• Financial Data: Payment method details, transaction history, deposit and withdrawal records, and cryptocurrency wallet information processed via CoinsPaid.
• Account Data: Your PlayFashionTV login credentials, account preferences, bonus usage, VIP tier status, and gameplay history.
• Technical Data: IP address, browser type, device identifiers, operating system, and session information collected through the PlayFashionTV casino app and web platform.
• Usage Data: Pages visited, games played (including play fashion tv first person american roulette and other titles), time spent on site, and click patterns.
• Communications Data: Records of messages sent via live chat, email, and our online contact form.

3. How We Use Your Information

We at PlayFashionTV use the personal information we collect for the following lawful purposes:

• To create and manage your account, including enabling secure PlayFashionTV casino login access.
• To process your deposits, withdrawals, and payment transactions across all supported methods.
• To verify your identity and age in compliance with anti-money laundering and responsible gaming regulations.
• To administer bonuses, including the PlayFashionTV bonus welcome package, weekly promotions, and any PlayFashionTV no deposit bonus offers where applicable.
• To operate our 8-tier VIP loyalty programme, including tracking comp points and managing tier-specific benefits.
• To send you relevant promotional communications, provided you have not opted out.
• To improve our platform, optimise the PlayFashionTV app experience, and develop new features.
• To prevent fraud, investigate suspicious activity, and enforce our Terms and Conditions.
• To comply with applicable legal obligations and cooperate with regulatory authorities.

4. Legal Basis for Processing

Our PlayFashionTV casino platform processes your data on the following legal grounds:

• Contract performance: Processing is necessary to deliver the services you have signed up for.
• Legal obligation: We are required by law to verify your identity, monitor transactions, and maintain records.
• Legitimate interests: We process certain data to detect fraud, improve our services, and ensure platform security.
• Consent: Where we rely on your consent — for example, for marketing communications — you may withdraw it at any time by contacting us.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website and within the PlayFashionTV casino app to enhance your browsing experience, analyse site traffic, and deliver relevant content. Our cookies fall into the following categories:

• Essential cookies: Required for core functionality, including secure session management during your playfashiontv login.
• Analytics cookies: We use these to understand how players navigate our platform and improve usability.
• Marketing cookies: These help us present relevant promotional content, including PlayFashionTV casino bonus offers.
• Preference cookies: These remember your language and display settings for a personalised experience.

You may manage or disable cookies through your browser settings, though some features of our platform may not function correctly if certain cookies are blocked.

6. Sharing Your Information

At Play Fashion TV, we do not sell your personal data to third parties. However, we may share your information with trusted partners who assist us in operating our services, including:

• Payment processors and banking partners (such as those supporting Visa, Mastercard, Skrill, Neteller, Paysafe, Interac, and CoinsPaid for crypto transactions).
• KYC and identity verification service providers.
• Game software providers such as Pragmatic Play, Evolution, BGaming, NetEnt, and others listed in our Terms and Conditions.
• IT infrastructure, security, and analytics service providers.
• Regulatory and law enforcement authorities where required by law.

All third parties we work with are contractually required to handle your data securely and in accordance with applicable privacy standards.

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable laws and regulations. Financial records are typically retained for a minimum of five years following the closure of your account. If you wish to request deletion of your data, please contact us at support@playfashiontv.com, and we will respond in accordance with our legal obligations.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to facilitating the exercise of these rights. These may include:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request erasure of your data, subject to legal retention requirements.
• The right to restrict or object to certain types of processing.
• The right to withdraw consent for marketing communications at any time.
• The right to lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact our support team via email at support@playfashiontv.com or through the live chat available on our website.

9. Security Measures

Our PlayFashionTV platform employs industry-standard security technologies, including SSL encryption, to protect your personal data during transmission and storage. We implement access controls, secure authentication protocols, and regular security assessments to safeguard your information. While we take all reasonable steps to protect your data, no online service can guarantee absolute security, and you use our platform at your own risk.

10. Children's Privacy

We do not knowingly collect personal information from individuals under the age of 18. Our services are strictly intended for adults who meet our minimum age requirements. If we discover that a minor has registered on our platform, we will immediately suspend the account and delete all associated personal data. We encourage parents and guardians to use appropriate tools to prevent underage access to online gambling services.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you through our website or via email. Continued use of PlayFashionTV services following the posting of any updated policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us. Our support team is available via live chat on our website or by email at support@playfashiontv.com. We are here to help and committed to addressing your privacy concerns promptly and transparently.